Getting around town, made effortless.
Hai builds dependable mobility products for Indonesia. Our app, Mahmud, connects riders with nearby cars and motorcycles — with upfront fares and QRIS payments.
Built for real journeys
Everything a rider needs from the moment they open the app to the moment they arrive.
Live map booking
Set pickup and destination on an accurate live map, or drop a pin anywhere.
Cars & motorcycles
Choose a car for comfort or a motorcycle to beat the traffic.
Cash or QRIS
Pay the driver directly, or scan a QRIS code from any supported app.
In-trip chat & call
Stay in touch with your driver from pickup to drop-off.
Ratings & history
Rate every ride and review your trips and receipts anytime.
Secure by design
Verified sign-in with eKYC, plus in-app account deletion and privacy controls.
Fair for drivers
Transparent tariffs for everyone. Clear, upfront pricing for customers and no hidden fees for drivers.
Meet Mahmud
“Mahmud itu mudah”
Our flagship ride-hailing app. Transparent pricing in Indonesian Rupiah, fast driver matching, and payment options that fit how Indonesia pays.
About Hai
Hai (PT HAI Aplikasi Indonesia) is an AI-native technology company focused on everyday mobility in Indonesia. We design and operate consumer transportation software, starting with the Mahmud ride-hailing app. Our team is committed to safe, transparent, and accessible transport for riders and drivers alike.
Our mission
Make reliable transport a tap away for everyone.
Where we operate
Jakarta and surrounding areas, expanding across Indonesia.
Our approach
Rider-first design, transparent pricing, and privacy by default.
Contact
We'd love to hear from you — partnerships, press, or support.
General: hello@hai-app.id
Support: support@hai-app.id · Help Center
Privacy: privacy@hai-app.id · Privacy Policy